Confirmation Policy

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Renew Aesthetics & Anti-Aging Clinic requires a card on file at the time of booking confirmation for all consultation or procedures. We will attempt to make contact with you to confirm your appointment via phone, text or email 48 hours prior. 

We understand that a situation may arise that could force you to reschedule, postpone, or cancel your Renew Aesthetics & Anti-Aging service/procedure. Please understand that such changes affect not only your Provider and Aesthetician but other patients as well..We realize life happens, but recurring late cancellations hinder our ability to be available for other people whom we also love to serve. 

We do not accept email,text messages or social media messages for cancellations as there is no way to guarantee delivery time of the message. 

Clients who are not present for their appointment will be considered a No-Show and charged 50% of their treatment scheduled.   If your appointment falls into a no-show status you will be charged ½ the charge of your scheduled treatment and may be required to put down a deposit on any further appointments scheduled. 

A full consultation fee or partial procedure fee of $125 will be charged for cancellation less than 24 hours. Clients may also be required to hold future appointments with a credit card that will be charged in the event of another no-show or late cancellation. A continued history of no-shows may result in dismissal from Renew Aesthetics & Anti-Aging Clinic. Consultation visits that are repeatedly canceled will count towards the patient’s no-show record and may result in refusal to schedule any future appointments. 

Thank you so very much for your understanding, courtesy, and loyalty!

If you arrive 15 minutes later than scheduled, we will make every effort to accommodate your full appointment but this is not always possible. Service time may be abbreviated or rescheduled to avoid delays for other guests and will be charged at full value.